:root{--ink:#292924;--forest:#203d32;--oxblood:#762433;--copper:#b26445;--parchment:#f3eee4;--cream:#fbf8f2;--white:#fff;--line:#d8cdbd;--muted:#665f55;--serif:Georgia,'Times New Roman',serif;--sans:Inter,ui-sans-serif,system-ui,-apple-system,'Segoe UI',sans-serif}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;color:var(--ink);background:var(--cream);font-family:var(--sans);font-size:16px;line-height:1.65}a{color:inherit}.site-header{position:sticky;top:0;z-index:10;display:flex;align-items:center;justify-content:space-between;padding:1rem max(4vw,1.25rem);background:rgba(251,248,242,.95);border-bottom:1px solid var(--line);backdrop-filter:blur(12px)}.brand{font-weight:750;text-decoration:none;letter-spacing:-.02em}.brand span{display:inline-grid;place-items:center;width:2.25rem;height:2.25rem;margin-right:.65rem;color:white;background:var(--oxblood);border-radius:2px;font-size:.82rem;letter-spacing:.04em;box-shadow:4px 4px 0 var(--forest)}nav{display:flex;align-items:center;gap:1.5rem}nav a{text-decoration:none;font-size:.9rem;font-weight:650}nav a:hover{color:var(--oxblood)}nav .download{padding:.55rem .85rem;border:1px solid var(--forest);border-radius:2px}.menu{display:none;background:none;border:1px solid var(--forest);border-radius:2px;padding:.45rem .8rem;font:inherit}.hero{position:relative;overflow:hidden;padding:clamp(4rem,8vw,8rem) max(6vw,1.4rem) 0;background:linear-gradient(115deg,var(--cream) 0 70%,var(--parchment) 70% 100%)}.hero:after{content:"";position:absolute;z-index:0;right:-8rem;top:4rem;width:25rem;height:25rem;border:1px solid rgba(118,36,51,.22);transform:rotate(32deg)}.hero>*{position:relative;z-index:1}.eyebrow,.section-label,.case-org{font-size:.76rem;letter-spacing:.19em;font-weight:800;color:var(--oxblood)}h1{max-width:1080px;margin:.9rem 0 1.5rem;font-family:var(--serif);font-size:clamp(3.2rem,7.7vw,7.4rem);line-height:.96;letter-spacing:-.055em;font-weight:500}h1 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max(6vw,1.4rem);background:#172d26;color:#d2dbd4;font-size:.8rem}@media(max-width:900px){.menu{display:block}nav{display:none;position:absolute;top:100%;left:0;right:0;flex-direction:column;align-items:stretch;background:var(--cream);padding:1rem 1.4rem;border-bottom:1px solid var(--line)}nav.open{display:flex}.proof-strip{grid-template-columns:1fr 1fr;gap:1.5rem}.proof-strip div{border:0;padding:0}.thesis,.section-head{grid-template-columns:1fr;gap:1rem}.case{grid-template-columns:2.5rem 1fr;margin:0}.outcome{grid-column:2}.case-grid{grid-template-columns:1fr}.principles{grid-template-columns:1fr 1fr}.credentials{grid-template-columns:1fr}.timeline>div{grid-template-columns:1fr}.timeline h3{margin-top:-1.5rem;margin-left:9rem}}@media(max-width:580px){h1{font-size:3.2rem}.hero-actions{flex-direction:column}.proof-strip,.principles{grid-template-columns:1fr}.case{grid-template-columns:1fr;padding-left:0;padding-right:0}.case-index{font-size:1rem}.outcome{grid-column:1}.timeline 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@media print{.site-header,.hero-actions{display:none}.hero{padding-top:2rem}.proof-strip{margin:0}.case{break-inside:avoid}.approach{background:white;color:var(--ink)}.principles div{background:white;color:var(--ink)}blockquote{color:var(--oxblood)}}
@font-face{font-family:Fraunces;src:url('assets/fonts/fraunces-400.ttf') format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:Fraunces;src:url('assets/fonts/fraunces-600.ttf') format('truetype');font-weight:600;font-display:swap}
@font-face{font-family:Manrope;src:url('assets/fonts/manrope-400.ttf') format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:Manrope;src:url('assets/fonts/manrope-600.ttf') format('truetype');font-weight:600;font-display:swap}
@font-face{font-family:Manrope;src:url('assets/fonts/manrope-700.ttf') format('truetype');font-weight:700;font-display:swap}
:root{--serif:Fraunces,Georgia,serif;--sans:Manrope,Arial,sans-serif}
.hero{padding-top:clamp(3rem,6vw,6rem)}.hero-layout{display:grid;grid-template-columns:minmax(0,.9fr) minmax(420px,1.1fr);gap:clamp(2rem,5vw,6rem);align-items:center;padding-bottom:4rem}.hero-copy h1{font-size:clamp(3.5rem,6vw,6.4rem);font-weight:400}.hero-visual{margin:0;position:relative}.hero-visual img{display:block;width:100%;aspect-ratio:4/3;object-fit:cover;object-position:72% center;filter:saturate(.9) contrast(1.04);box-shadow:18px 18px 0 var(--oxblood)}.hero-visual figcaption{margin:1rem 0 0 1.1rem;font-size:.72rem;letter-spacing:.13em;text-transform:uppercase;color:var(--muted)}
.case-org{display:flex;align-items:center;gap:1rem;min-height:3.1rem}.case-org span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.case-logo{display:block;max-width:9rem;max-height:2.8rem;width:auto;height:auto;object-fit:contain}.dutchpoint-logo{max-width:11rem}.travelers-logo{max-width:10rem}.dark-logo{background:var(--forest);width:max-content;padding:.7rem 1rem}.dcu-logo{max-width:7rem}
.research{padding:clamp(4rem,8vw,7rem) max(6vw,1.4rem);background:#e9dfd0}.research .section-head h2{max-width:800px}.research-matrix{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--ink);border-bottom:1px solid var(--ink)}.research-matrix article{padding:2rem;border-right:1px solid var(--ink)}.research-matrix article:last-child{border-right:0}.research-matrix span{font-size:.72rem;letter-spacing:.18em;color:var(--oxblood);font-weight:700}.research-matrix h3{font-family:var(--serif);font-size:2rem;font-weight:400;margin:.4rem 0}.research-matrix p{color:var(--muted);margin:0}.toolkit{display:grid;grid-template-columns:repeat(3,1fr);gap:1.25rem;margin-top:2rem}.toolkit>div{padding:1.5rem;background:var(--cream);border-top:4px solid var(--copper)}.toolkit p:last-child{margin-bottom:0}.timeline-logo{display:block;max-width:9rem;max-height:2.8rem;object-fit:contain}
@media(max-width:1000px){.hero-layout{grid-template-columns:1fr}.hero-visual{max-width:760px}.hero-visual img{aspect-ratio:16/9}.research-matrix,.toolkit{grid-template-columns:1fr}.research-matrix article{border-right:0;border-bottom:1px solid var(--ink)}.research-matrix article:last-child{border-bottom:0}}
@media(max-width:580px){.hero-copy h1{font-size:3.3rem}.hero-visual img{aspect-ratio:4/3;box-shadow:10px 10px 0 var(--oxblood)}}
.hero-layout{grid-template-columns:1fr;gap:2rem}.hero-copy{max-width:1050px}.hero-visual{width:100%}.hero-visual img{aspect-ratio:3/1;object-fit:cover;object-position:center;box-shadow:14px 14px 0 var(--oxblood)}
@media(max-width:760px){.hero-visual img{aspect-ratio:2/1;object-position:left center}.hero-visual figcaption{font-size:.62rem}}
.hero{padding-top:clamp(1.5rem,3vw,3rem)}.hero-layout{gap:1.4rem;padding-bottom:2.4rem}.hero-actions{margin:1.5rem 0 2.25rem}.hero-visual figcaption{margin-top:.7rem}.proof-strip{padding-top:1.55rem;padding-bottom:1.55rem}
.thesis,.work,.career,.research,.approach{padding-top:clamp(3rem,5vw,5rem);padding-bottom:clamp(3rem,5vw,5rem)}.section-head{margin-bottom:2rem}.case{padding-top:2.4rem;padding-bottom:2.4rem}.case-grid{margin-top:1.35rem}.toolkit{margin-top:1.4rem}blockquote{margin-top:3rem}.credentials{margin-top:2rem}.contact{padding-top:clamp(3.5rem,6vw,6rem);padding-bottom:clamp(3.5rem,6vw,6rem)}
.case-org{width:10.75rem;height:3.25rem;min-height:3.25rem;padding:.48rem .72rem;background:var(--white);border:1px solid var(--line);justify-content:center}.case-logo,.dutchpoint-logo,.travelers-logo,.dcu-logo{width:100%;height:100%;max-width:9.25rem;max-height:2.15rem;object-fit:contain}.case-org.dark-logo{width:10.75rem;padding:.48rem .72rem;background:var(--forest)}.timeline-logo{width:8.5rem;height:2.25rem;max-width:8.5rem;max-height:2.25rem;object-fit:contain;object-position:left center}
@media(max-width:580px){.hero{padding-top:1.25rem}.hero-layout{padding-bottom:1.8rem}.case-org,.case-org.dark-logo{width:9.5rem;height:3rem;min-height:3rem}}
.section-head h2,.thesis h2,.case h3,.research-matrix h3,.timeline h3{color:var(--forest)}.thesis{background:#e2e9e2}.research{background:#dce6de}.case{border-top-color:#8da295}.case-org{border-color:#8da295;background:#f7f8f3;box-shadow:4px 4px 0 rgba(32,61,50,.12)}.toolkit>div{border-top-color:var(--forest)}.research-matrix{border-color:var(--forest)}.research-matrix article{border-color:#8da295}.credentials p{border-top-color:var(--forest)}
.case-logo.becu-logo{width:9.35rem;height:2.55rem;max-width:9.35rem;max-height:2.55rem}
.case-org{justify-content:flex-start}.case-logo{object-position:left center}
.approach .section-head h2{color:var(--white)}.approach .section-head{color:var(--white)}
@font-face{font-family:CormorantGaramond;src:url('assets/fonts/cormorant-500.ttf') format('truetype');font-weight:500;font-display:swap}
@font-face{font-family:CormorantGaramond;src:url('assets/fonts/cormorant-600.ttf') format('truetype');font-weight:600;font-display:swap}
@font-face{font-family:CormorantGaramond;src:url('assets/fonts/cormorant-italic-500.ttf') format('truetype');font-weight:500;font-style:italic;font-display:swap}
@font-face{font-family:Inter;src:url('assets/fonts/inter-400.ttf') format('truetype');font-weight:400;font-display:swap}
@font-face{font-family:Inter;src:url('assets/fonts/inter-500.ttf') format('truetype');font-weight:500;font-display:swap}
@font-face{font-family:Inter;src:url('assets/fonts/inter-700.ttf') format('truetype');font-weight:700;font-display:swap}
:root{--ink:#454545;--forest:#365744;--oxblood:#7A1426;--copper:#B18A45;--parchment:#F5EFE5;--cream:#F5EFE5;--line:#D8D0C5;--muted:#454545;--serif:CormorantGaramond,Georgia,serif;--sans:Inter,Arial,sans-serif}
body{color:var(--ink);background:var(--cream)}.site-header{background:rgba(245,239,229,.96)}.hero{background:linear-gradient(115deg,var(--cream) 0 72%,#fff 72% 100%)}.hero:after{border-color:rgba(122,20,38,.2)}
.section-head h2,.thesis h2,.case h3{color:var(--oxblood)}.research-matrix h3,.timeline h3,.case-grid h4{color:var(--forest)}.thesis{background:#fff}.research{background:#fff}.research-matrix article,.toolkit>div{background:var(--cream)}.toolkit>div{border-top-color:var(--forest)}
.approach{background:var(--oxblood);color:var(--cream);border-top-color:var(--copper)}.approach .section-head h2,.approach .principles h3{color:var(--cream)!important}.approach .section-label,.approach .principles span{color:#D9C48C}.approach .principles{background:var(--copper);border-color:var(--copper)}.approach .principles div{background:var(--oxblood)}.approach .principles p{color:#F5EFE5}.approach blockquote{color:#F5EFE5}.approach blockquote cite{color:#D9C48C}
.email-link{display:inline-block;margin:.35rem auto .5rem;color:#fff;font-weight:700;text-underline-offset:.25em}.email-link:hover{color:#D9C48C}.contact .section-label{color:#D9C48C}
:root{--serif:Fraunces,Georgia,serif;--sans:Manrope,Arial,sans-serif}.contact-links{display:flex;justify-content:center;align-items:center;gap:.75rem;flex-wrap:wrap;margin:.35rem auto .5rem}.contact-links a{color:#fff;font-weight:700;text-underline-offset:.25em}.contact-links a:hover{color:#D9C48C}.contact-links .email-link{margin:0}

/* Case-study depth, accessibility, and publication refinements */
.skip-link{position:fixed;z-index:100;top:.5rem;left:.5rem;padding:.75rem 1rem;background:var(--forest);color:#fff;transform:translateY(-150%);transition:transform .15s;text-decoration:none}.skip-link:focus{transform:translateY(0)}
:focus-visible{outline:3px solid var(--copper);outline-offset:4px}
.project-note{margin:.75rem 0 0;font-size:.78rem!important;line-height:1.5;color:var(--muted)!important}
.project-meta{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;margin:1.5rem 0 0;background:var(--line);border:1px solid var(--line)}
.project-meta div{padding:.8rem 1rem;background:var(--cream)}
.project-meta dt{font-size:.68rem;font-weight:700;letter-spacing:.13em;text-transform:uppercase;color:var(--oxblood)}
.project-meta dd{margin:.15rem 0 0;font-size:.84rem;line-height:1.45;color:var(--ink)}
.project-meta.compact{grid-template-columns:repeat(2,minmax(0,1fr));max-width:760px}
.flagship-detail{grid-column:2/-1;margin-top:1rem;padding:clamp(2rem,4vw,3.5rem);background:#fff;border-left:6px solid var(--oxblood)}
.detail-heading{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.5fr);column-gap:3rem;align-items:start}
.detail-heading .section-label{grid-column:1/-1;margin-top:0}
.detail-heading h4{margin:.2rem 0;font-family:var(--serif);font-size:clamp(2rem,3.4vw,3.3rem);font-weight:400;line-height:1.05;color:var(--oxblood)}
.detail-heading>p:last-child{margin:.35rem 0;color:var(--muted)}
.decision-path{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));padding:0;margin:2.5rem 0 0;list-style:none;border-top:1px solid var(--forest);border-bottom:1px solid var(--forest)}
.decision-path li{position:relative;padding:1.5rem 1.15rem;border-right:1px solid var(--line)}
.decision-path li:last-child{border-right:0}
.decision-path span{display:block;margin-bottom:.65rem;font-size:.7rem;font-weight:700;letter-spacing:.11em;text-transform:uppercase;color:var(--oxblood)}
.decision-path strong{display:block;font-family:var(--serif);font-size:1.35rem;line-height:1.1;color:var(--forest)}
.decision-path p{margin:.7rem 0 0;font-size:.82rem;line-height:1.55;color:var(--muted)}
.case-learning{margin:2.5rem 0 0;padding-left:1.5rem;border-left:2px solid var(--copper);font-size:clamp(1.8rem,3vw,2.8rem);line-height:1.08;color:var(--oxblood)}
.case-learning cite{color:var(--forest)}
footer a{color:inherit;text-underline-offset:.2em}
@media(max-width:1000px){.flagship-detail{grid-column:1/-1}.decision-path{grid-template-columns:1fr 1fr}.decision-path li{border-bottom:1px solid var(--line)}.decision-path li:nth-child(2n){border-right:0}.decision-path li:last-child{border-bottom:0}}
@media(max-width:700px){.project-meta,.project-meta.compact,.detail-heading,.decision-path{grid-template-columns:1fr}.flagship-detail{margin-left:0;padding:1.5rem}.decision-path li{border-right:0}.detail-heading{gap:.5rem}.site-header{padding-block:.75rem}.brand{font-size:.92rem}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.skip-link{transition:none}}

.travelers-detail{background:#f8f5ef;border-left-color:var(--forest)}
.becu-detail{background:#f8f5ef;border-left-color:var(--oxblood)}
.becu-results{margin-top:2.5rem}
.dcu-detail{background:#edf2ed;border-left-color:var(--forest)}
.nutmeg-detail{background:#f8f5ef;border-left-color:var(--copper)}
.nutmeg-results{margin-top:2.5rem}
.decision-path.four-step{grid-template-columns:repeat(4,minmax(0,1fr))}
.letter-comparison{display:grid;grid-template-columns:1fr 1fr;gap:1px;margin-top:2.5rem;background:var(--line);border:1px solid var(--line)}
.letter-comparison>div{padding:clamp(1.5rem,3vw,2.4rem);background:#eee8dd}
.letter-comparison .redesigned{background:var(--cream);box-shadow:inset 0 5px 0 var(--forest)}
.letter-comparison span{font-size:.7rem;font-weight:700;letter-spacing:.13em;color:var(--oxblood)}
.letter-comparison h5{max-width:580px;margin:.65rem 0 1rem;font-family:var(--serif);font-size:clamp(1.55rem,2.4vw,2.25rem);font-weight:400;line-height:1.1;color:var(--forest)}
.letter-comparison ul{margin:0;padding-left:1.15rem;color:var(--muted)}
.letter-comparison li+li{margin-top:.4rem}
.pilot-result{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;margin-top:1px;background:var(--forest)}
.pilot-result div{padding:1.35rem;background:var(--forest);color:#fff;border-right:1px solid #6f8979}
.pilot-result div:last-child{border-right:0}
.pilot-result strong,.pilot-result span{display:block}
.pilot-result strong{font-family:var(--serif);font-size:clamp(1.8rem,3vw,2.7rem);font-weight:400;color:#fff}
.pilot-result span{font-size:.78rem;line-height:1.45;color:#e3ebe5}
.artifact-note{margin:1rem 0 0;font-size:.76rem;line-height:1.5;color:var(--muted)}
@media(max-width:1000px){.decision-path.four-step,.pilot-result{grid-template-columns:1fr 1fr}.pilot-result div:nth-child(2){border-right:0}}
@media(max-width:700px){.letter-comparison,.decision-path.four-step,.pilot-result{grid-template-columns:1fr}.pilot-result div{border-right:0;border-bottom:1px solid #6f8979}.pilot-result div:last-child{border-bottom:0}}

.artifact-showcase{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:1.25rem;margin:2.5rem 0 0;padding:clamp(1.25rem,2.5vw,2rem);background:var(--forest);color:#fff;border-top:5px solid var(--copper)}
.artifact-showcase img{display:block;width:100%;height:auto;background:#fff;border:1px solid rgba(255,255,255,.3)}
.artifact-showcase span{display:block;margin-top:.9rem;font-size:.7rem;font-weight:700;letter-spacing:.13em;color:#D9C48C}
.artifact-showcase p{margin:.4rem 0 0;font-size:.84rem;line-height:1.55;color:#F5EFE5}
.artifact-support{grid-column:1/-1;display:grid;grid-template-columns:8rem 8rem minmax(0,1fr);gap:1rem;align-items:center;padding-top:1.25rem;border-top:1px solid #6f8979}
.artifact-support img{height:10.65rem;object-fit:cover}
.artifact-support span{margin-top:0}
.artifact-showcase figcaption{grid-column:1/-1;font-size:.72rem;line-height:1.45;color:#d8e0d9}
@media(max-width:700px){.artifact-showcase{grid-template-columns:1fr}.artifact-support{grid-column:1;grid-template-columns:1fr 1fr}.artifact-support img{height:auto}.artifact-support p{grid-column:1/-1}.artifact-showcase figcaption{grid-column:1}}

/* Editorial portrait: personal presence without competing with the hero collage */
.contact{text-align:left}
.contact-layout{display:grid;grid-template-columns:minmax(230px,310px) minmax(0,1fr);gap:clamp(2.5rem,6vw,6rem);align-items:center;max-width:1100px;margin:0 auto}
.contact-portrait{position:relative;margin:0 0 12px}
.contact-portrait img{display:block;width:100%;aspect-ratio:4/5;object-fit:cover;object-position:center 40%;border:1px solid #D9C48C;box-shadow:12px 12px 0 var(--oxblood)}
.contact-copy h2{max-width:760px;margin:1rem 0}
.contact-copy>p:not(.section-label):not(.location){max-width:720px;margin:0 0 2rem;font-size:1.1rem}
.contact-copy .contact-links{justify-content:flex-start;margin-left:0}
@media(max-width:760px){.contact{text-align:center}.contact-layout{grid-template-columns:1fr;gap:2.5rem}.contact-portrait{width:min(260px,78vw);margin:0 auto 10px}.contact-copy h2{margin-inline:auto}.contact-copy>p:not(.section-label):not(.location){margin-inline:auto}.contact-copy .contact-links{justify-content:center}}

.leadership-scale{display:flex;flex-wrap:wrap;gap:1px;margin:1rem 0 0;background:var(--line);border:1px solid var(--line)}
.leadership-scale p{flex:1 1 220px;margin:0;padding:.75rem .9rem;background:#fff;font-size:.78rem;line-height:1.4}
.leadership-scale span,.leadership-scale strong{display:block}.leadership-scale span{margin-bottom:.25rem;font-size:.65rem;font-weight:700;letter-spacing:.12em;color:var(--copper)}.leadership-scale strong{font-weight:600;color:var(--forest)}
.case-depth{grid-column:2/-1;margin-top:1rem}.case-depth summary{cursor:pointer;width:max-content;max-width:100%;padding:.75rem 1rem;background:var(--cream);border:1px solid var(--forest);color:var(--forest);font-size:.8rem;font-weight:700;letter-spacing:.04em}.case-depth summary:hover{background:#e2e9e2}.case-depth[open] summary{margin-bottom:1px;background:var(--forest);color:#fff}.case-depth .flagship-detail{margin-top:0}.case-depth summary::marker{color:var(--copper)}
@media(max-width:900px){.case-depth{grid-column:2}}@media(max-width:580px){.case-depth{grid-column:1}}